Privacy Policy

Carroll Family Chiropractic & Acupuncture (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.carrollfamilychiro.com), contact our office, or use our services.

By accessing our services or website, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and other contact details provided through forms, emails, or phone calls.
Health Information: Any personal health information (PHI) provided during consultations, appointments, or intake forms.
Payment Information: Details required for billing, such as credit card information (securely processed).
Website Usage Data: Non-personal data like IP addresses, browser type, device information, and website analytics (cookies, etc.).

2. How We Use Your Information

We use the information we collect to:

Provide chiropractic, acupuncture, and wellness services.
Schedule and manage appointments.
Process payments and insurance claims.
Respond to inquiries and provide customer support.
Send updates, reminders, or educational materials related to our services.
Improve our website, services, and user experience.
Comply with legal obligations (HIPAA, etc.).

3. Sharing Your Information

We will never sell or rent your information. We may share it only in these circumstances:

With healthcare providers, when necessary, for treatment or referrals.
With insurance companies or billing services for payment purposes.
To comply with legal requirements, court orders, or government requests.
With third-party service providers who assist with website hosting, email communication, or other business functions (bound by confidentiality agreements).

4. Data Security

We implement industry-standard safeguards to protect your personal and health information. This includes encryption, secure servers, and administrative measures. However, no system can be 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

Access, correct, or update your personal information.
Request a copy of your health records.
Request limitations on how we use your information.
Withdraw consent for non-essential communication.

To exercise these rights, contact us at:
Phone: [Insert Phone Number]
Email: [Insert Email Address]

6. Cookies and Website Tracking

Our website may use cookies to enhance your experience. These track website usage and user preferences. You can disable cookies in your browser settings, but certain features may be limited.

7. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Carroll Family Chiropractic & Acupuncture